Executive ( Sales Support )
Trip Jack·Mumbai
- Can I apply
- Open to any education · 3–5 yrs
- Pay
- ₹3 L–₹5 L a year
- Source
- From the company's careers page · today
- How to apply
- On Trip Jack's site: short form, ~5 min
Early: posted 1 h ago on their own site
Read from the company's own careers page; you apply on their site.
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About the role
The Technical Account Manager should be a tech-savvy professional with the ability to explain technical details and requirements to a non-technical audience. The incumbent will be results-driven and aspire to achieve defined goals. The role will recommend best practice solutions to any request or related issues within the LRN LMS.
What you'll do
- Liaise with Engagement Manager and Sales Specialist to help identify new opportunity win new business and increase sales
- Ensuring proper governance model is followed, Report on product performance and Identify solutions to reduce technical support costs
- Provide technology and network operation team with customers’ feedback to help improve the user’s experience and identify new features and products
- Make sure that the LMS works properly and act fast if it comes to bugs and unexpected errors
What you need
- 3–6 yrs of experience
- HTML
- Video editing
- Sales
- Communication
- B.Sc or B.Tech or B.E. or BCA
Good to have
- CSS
- Java
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