Technical Analysis Senior Associate

NTT DATA Services·Hyderabad

Pay not stated2–3 yrsFull-time

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About the role

We are looking for a hands-on Endpoint Deployment & Deskside Support Engineer with experience in PC provisioning, endpoint management, and end-user support. The ideal candidate should have practical knowledge of both legacy SCCM (MECM) OSD and modern Intune Autopilot deployments, along with strong technical documentation skills.

What you'll do

Build, provision, and deploy Windows devices using SCCM/MECM OSD and Microsoft Intune Autopilot
Provide Deskside and Field Support for desktops, laptops, peripherals, and workplace technologies
Troubleshoot deployment, enrollment, application issues
Support setup, configuration, and maintenance of Windows Kiosk devices
Manage Incidents and Service Requests through ServiceNow, ensuring timely resolution and documentation