Technical Consultant

Orange Business·Navi Mumbai, Mumbai

Pay not statedJunior levelFull-time

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About the role

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. Identify and Categorize the Incidents, Service requests & Change requests for the product which is logged by end user. First level Support on Verint Finance compliance recorder.

What you'll do

Collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate
Identify and Categorize the Incidents, Service requests & Change requests for the product which is logged by end user
Identifying & categorizing tickets related to product from the initial information
Schedule and Hosting WebEx/TEAMS meetings
Take initiatives in learning, certifications & evaluating new products & Tools