Technical Lead

About the role

Provide high-quality AMS support and controlled change delivery for the OpenText Consultant capability within the OpenText tower, ensuring stable operations, timely issue resolution and effective stakeholder collaboration. Provide high-quality AMS support and controlled change delivery for the OpenText Consultant capability within the OpenText tower, ensuring stable operations, timely issue resolution and effective stakeholder collaboration.

What you'll do

• Support OpenText content/document management and archiving integrated with SAP
• Troubleshoot repositories, connectivity, authorization, document flow and SAP integration; support configuration, patching and monitoring
• Independently own complex incidents, enhancements, impact assessments and solution design; guide junior resources and coordinate cross-team dependencies
• Perform root-cause analysis, problem management and preventive actions for recurring production issues
• Support unit/SIT/UAT/regression testing, release/transport activities, knowledge transfer and operational documentation

What you need

• 8–12 yrs of experience
• SAP
• ITIL
• Root cause analysis
• Regression testing
• B.Tech or B.E. or B.Sc or BCA