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Technical Lead

HCLTech·Lucknow

Pay not stated8–12 yrsFull-time

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About the role

Provide high-quality AMS support and controlled change delivery for the SAC and SAP BW Consultant capability within the Data & Analytics (SAC, BW, MDG) tower, ensuring stable operations, timely issue resolution and effective stakeholder collaboration.

What you'll do

  • Support SAP Analytics Cloud and SAP BW models, stories, queries, data loads, connectivity and reporting
  • Monitor BW loads/process chains; troubleshoot data quality, performance, authorization and integration issues
  • Independently own complex incidents, enhancements, impact assessments and solution design; guide junior resources and coordinate cross-team dependencies
  • Perform root-cause analysis, problem management and preventive actions for recurring production issues
  • Support unit/SIT/UAT/regression testing, release/transport activities, knowledge transfer and operational documentation

What you need

  • 8–12 yrs of experience
  • SAP
  • ITIL
  • Root cause analysis
  • Regression testing
  • B.Tech or B.E. or B.Sc or BCA

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