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Technical Lead

HCLTech·Chennai

Pay not statedSenior levelFull-time
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About the role

Provide technical support of Empower to Quality Control, Batch Release, Production operations Provide first level diagnostic of incidents and support business users, and ensuring timely resolution of technical or business related issues. Understand and comply with core standard operating procedures and working instructions

What you'll do

  • Knowledge on Empower Enterprise Architecture
  • Knowledge on sample set, method set, instrument method and report method
  • With Empower CDS with data archival system nugenesis etc."
  • Knowledge in lab instrument (Agilent, WATERS , Shimadzu instruments) configuration with Empower application
  • Good working experience on ITIL Service delivery processes and GMP validation processes

What you need

  • ITIL
  • GMP
  • SOP writing
  • Any graduate

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