Technical Product Support Engineer - Mobile Apps & Cybersecurity (India)

Zimperium·Remote

Pay not stated5–9 yrsFull-timeRemote

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About the role

As part of our fast-growing pace, we are currently looking for a Customer Support Engineer to become the technical expert responsible for supporting the Customers using our solution. This resource should be a self-driven individual who assumes accountability in ensuring high level of customer satisfaction.

What you'll do

Product & Domain Expertise -
Provide technical support for Android applications, identifying and resolving issues in a timely manner
Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues
Develop and maintain technical documentation, including troubleshooting guides and knowledge base articles
Stay updated with the latest advancements in Android/iOS/Hybrid Platform application development and support