Technical Researcher

About the role

Are you somebody from the automotive, construction, or commercial vehicle industry? Ready to transition your hands-on technical expertise into a dynamic, office-based challenging role? We are looking for a Technical Researcher to join our team! Leverage your deep knowledge of machinery and spare parts to drive technical support to enhance the sales and support global operations.

What you'll do

• Receive, assess, respond to, and follow up complex/technical client requests and provide in-depth technical support related to part identification and insights and…
• Act as the go-to technical expert for specific product lines and brands
• Provide top-tier technical support on sold parts to ensure maximum customer satisfaction
• Acquire and maintain sound technical knowledge for the parts for the clearly defined product and / or brand range
• Stay up-to-date with relevant technologies, industry trends, and product specifications

What you need

• 2–6 yrs of experience
• Communication
• Customer service
• Material handling
• Sales
• B.Tech or B.E. or Diploma