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Technical Solutions Cons II

HPE·Bengaluru

Pay not stated5–7 yrsFull-time
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About the role

Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture.

What you'll do

  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems
  • Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products
  • Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence
  • Understand and utilize ITIL
  • What you need to bring

What you need

  • 5–7 yrs of experience
  • Customer service
  • ITIL
  • Problem solving
  • BA

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