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Technical Support Analyst - Pune - Remote

Blue Ridge Solutions·Remote

Pay not stated3–6 yrsFull-timeRemote
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About the role

If you have an unwavering commitment to provide outstanding support and service to customers, then we want you on our Team!

What you'll do

  • Take pride in your interactions with our customers and develop positive working relationships both externally and internally
  • Provide technical and user support to our clients; follow the appropriate escalation procedures
  • Write SQL queries to report and analyze our client databases and to be able to debug issues as required
  • Write batch scripts to support our software’s background processes and to be able to debug issues as required
  • Assist with building new client systems utilizing our SaaS solution

What you need

  • 3–6 yrs of experience
  • SQL Server
  • Ticketing tools
  • SQL
  • B.Tech or B.E. or B.Sc or BCA

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