Technical Support and Warranty

About the role

In this role, you will have the opportunity to provide technical assistance to internal and external customers and ensure timely and cost-effective support in accordance with guidelines. Each day, you will contribute to customer satisfaction by executing support work according to customer expectations.

What you'll do

• Have the opportunity to provide technical assistance to internal and external customers and ensure timely and cost-effective support in accordance with guidelines
• Contribute to customer satisfaction by executing support work according to customer expectations
• Also showcase your expertise by ensuring customer retention by delivering superior customer experience
• Identifying opportunities (while supporting customers) to address any additional concerns and reporting those opportunities to the account team through local business…
• Taking actions to identify new Service business opportunities for ABB, in close cooperation with customer and other ABB teams

What you need

• 5–9 yrs of experience
• MS Office
• B.Tech or B.E. or Diploma