Technical Support Associate

Workers Town·Ahmedabad

Pay not statedJunior levelFull-time

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About the role

As a Technical Support Associate, you will serve as the first point of contact for customers seeking technical assistance. Your role will involve troubleshooting issues, providing guidance on product features, and ensuring customer satisfaction. This position is ideal for individuals who enjoy problem-solving and have a strong interest in technology.

What you'll do

Provide technical assistance and support for incoming queries
Troubleshoot technical issues via phone, email, or chat
Document issue resolutions and maintain customer records
Collaborate with other team members to improve service quality

What you need

Troubleshooting
Any graduate

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