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Technical Support Associate

Workers Town·Ghaziabad, Delhi NCR

Pay not stated1–3 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Technical Support Associate, you will provide essential first-level technical support to clients, addressing hardware and software issues while ensuring a high level of customer satisfaction. Your role involves assisting users with inquiries and effectively guiding them through solutions, making your communication skills vital to success.

What you'll do

  • Provide first-level technical support to clients
  • Troubleshoot hardware and software issues
  • Assist users with inquiries and guide them through solutions
  • Maintain records of customer interactions and technical issues

What you need

  • 1–3 yrs of experience
  • Hardware
  • Troubleshooting
  • CRM
  • B.Tech or B.E.

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