Hiring Technical Support Executive
Workers Town·Ghaziabad, Delhi NCR
- Can I apply
- Needs Diploma · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · 1 week ago
- How to apply
- On Workers Town's own site
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About the role
As a Technical Support Executive, you will be responsible for providing exceptional technical assistance to our clients, addressing both software and hardware issues. Your role will involve responding to customer inquiries, documenting problems, and ensuring that resolutions are achieved in a timely manner.
What you'll do
- Provide technical support to customers via phone and email
- Diagnose and troubleshoot hardware and software issues
- Document customer interactions and solutions in the database
- Collaborate with teams to identify and resolve recurring issues
What you need
- 2–5 yrs of experience
- Troubleshooting
- Networking
- CRM
- Hardware
- B.Sc or B.Tech or B.E. or BCA
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