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Technical Support Associate

Workers Town·Ludhiana

Pay not statedFresherFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Technical Support Associate, you will play a crucial role in assisting customers who encounter technical difficulties with our products. Your primary responsibilities will include troubleshooting both software and hardware issues, guiding users through effective resolutions, and meticulously documenting these issues for future reference.

What you'll do

  • Assist customers with technical issues
  • Document customer interactions and solutions
  • Collaborate with technical teams for complex issues
  • Maintain knowledge of products and services

What you need

  • Open to freshers
  • Networking
  • Troubleshooting
  • Hardware
  • Diploma

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