CloudOps Engineer IV
Thales·Noida
- Can I apply
- Needs B.Sc or B.Tech or B.E. · 5–9 yrs
- Pay
- Pay not stated · Rotating shift
- Source
- From the company's careers page · yesterday
- How to apply
- On Thales' site: account needed, ~10–15 min
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About the role
As a Technical Support Associate, you will play a crucial role in assisting customers with a variety of technical issues related to both software and hardware. Your primary responsibility will be to provide effective solutions through phone and chat support, ensuring a high level of customer satisfaction.
What you'll do
- Provide technical support to customers via phone or chat
- Document and track technical issues and resolutions
- Assist in troubleshooting hardware and software problems
- Collaborate with team members to improve service quality
What you need
- Networking
- Hardware
- Troubleshooting
- Chat support
- Any graduate
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