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Technical Support Engineer – Slurm

Nvidia·Bengaluru

Pay not stated5–9 yrsFull-time

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About the role

We are looking for a Technical Support Engineer dedicated to supporting Slurm for NVIDIA’s customers. You will join a dedicated team of Slurm subject-matter guides, owning sophisticated support cases and helping customers run reliable, efficient, and highly scalable clusters.

What you'll do

  • Own Slurm support cases from initial investigation through resolution for customers running production AI and HPC clusters
  • Solve Slurm configuration and policy features, including partitions, reservations, priorities, fair-share, quality of service, backfill, preemption, GRES/TRES, cgroups
  • Investigate performance, reliability, and scalability issues using logs, diagnostic data, configuration analysis, reproductions, and source-level debugging when required
  • Isolate problems across Slurm and its surrounding dependencies, including Linux, MUNGE, databases, networking, parallel storage, containers, GPUs
  • Advise customers on Slurm configuration, upgrades, operational practices, managing system resources, and safe recovery from production incidents

What you need

  • 5–9 years in it support & networking
  • Linux
  • Networking
  • Test cases
  • B.Sc or B.Tech or B.E. or BCA

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