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Technical Support Engineer

Workers Town·Kochi

Pay not stated2–5 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

In the role of Technical Support Engineer, you will troubleshoot hardware and software issues, provide solutions, and maintain customer satisfaction. This position requires a proactive approach to problem-solving and the ability to work under pressure. You will collaborate with various teams to enhance service efficiency.

What you'll do

  • Resolve technical issues through troubleshooting
  • Provide support via phone, email, or chat
  • Document resolutions and maintain system logs
  • Collaborate with engineering teams for escalated issues

What you need

  • 2–5 yrs of experience
  • Networking
  • Troubleshooting
  • Hardware
  • B.Sc or B.Tech or B.E. or BCA

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