Technical Support Engineering App Services Dev

About the role

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions.

What you'll do

• They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice
• Be part of a team responsible for providing an outstanding technical support experience to our business customers
• From problem identification to full resolution, you will own and manage the customer experience over the phone and Web
• When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management
• Your day-to-day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a…

What you need

• 3–6 yrs of experience
• Troubleshooting
• Azure
• Windows
• Linux
• Networking
• Firewalls
• Any graduate

Good to have

• .NET
• Node.js
• PHP
• Java
• Python
• Ruby