Technical Support Executive

Workers Town·Ahmedabad

Pay not stated2–5 yrsFull-time

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About the role

As a Technical Support Executive, you will be the first point of contact for customer inquiries, helping to troubleshoot technical issues and providing effective solutions to enhance user experience. Your role will involve collaborating closely with the IT team to ensure the smooth operation of both software and hardware systems.

What you'll do

Manage customer inquiries and provide effective technical support
Troubleshoot software and hardware issues
Document and track technical issues for future reference
Collaborate with the IT team for continuous improvement

What you need

2–5 yrs of experience
Troubleshooting
CRM
Hardware
B.Tech or B.E.

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