highlisted

Technical Support Executive

Workers Town·Remote

Pay not stated1–3 yrsFull-timeRemote

Read from the company's own careers page; you apply on their site.

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About the role

As a Technical Support Executive, you will serve as the first line of support for our client's customers, addressing a variety of technical issues. Your role will involve troubleshooting software applications and providing solutions through remote assistance. This position allows you to work from home, offering flexibility while being part of a collaborative team dedicated to customer satisfaction.

What you'll do

  • Troubleshoot and resolve technical issues for customers
  • Provide clear guidance on software functionalities
  • Document support interactions and solutions
  • Collaborate with the technical team for escalated issues

What you need

  • 1–3 yrs of experience
  • Troubleshooting
  • B.Tech or B.E.

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