IT Support & Implementation Manager - ( Job ID - 24615)
Educohire·Surat
- Can I apply
- Open to any education · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · 4 days ago
- How to apply
- On Educohire's site: short form, ~5 min
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About the role
As a Technical Support Executive, you will be the first point of contact for customers experiencing technical issues. Your primary responsibility will be to address their inquiries and resolve problems swiftly and effectively. This role requires a strong commitment to customer satisfaction, and you will work closely with clients to ensure they have a positive experience with our products.
What you'll do
- Troubleshoot and resolve technical inquiries from customers
- Provide exceptional customer service and ensure customer satisfaction
- Document and track customer interactions and resolutions
- Collaborate with the technical team to enhance product knowledge
What you need
- 1–3 yrs of experience
- Troubleshooting
- Networking
- CRM
- B.Tech or B.E.
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