Technical Support Professional

About the role

Technical Support Professional at Fronius. Technical customer support and service for national Solar & Energy customers and internal interfaces.

What you'll do

• Technical customer support and service for national Solar & Energy customers and internal interfaces
• Recording, documenting, and handling support cases in accordance with process standards, including the continuous forwarding of customer feedback
• Coordinating, delivering, and documenting technical services following management approval (e.g., service assignments, trade show participation, and customer training)
• Proactively sharing expertise within the national support team and across relevant departments
• Creating, translating, and adapting technical documentation and training materials to meet national and regional requirements

What you need

• Solar
• Any graduate