Technical Support Specialist

About the role

This role is focused on resolving technical issues, offering guidance, and maintaining IT resources to provide essential assistance to end-users and ensure smooth operations. Senior JD Edwards EnterpriseOne CNC Administrator with extensive experience in managing and supporting JD Edwards EnterpriseOne Environments version 9.2.

What you'll do

• Administer, configure, and manage JD Edwards EnterpriseOne (E1) environments, ensuring optimal performance, reliability, and security
• Perform day-to-day management of EnterpriseOne instances including deployment, upgrades, troubleshooting, and patch management
• Provide expert-level support for CNC configurations, server management, and all JD Edwards-related issues, ensuring high system availability
• Coordinate the installation and configuration of JD Edwards EnterpriseOne tools and applications in different environments (Development, Test, Production)
• JD Edwards EnterpriseOne upgrade from version 9.1 to 9.2 with the latest upgrade tools and techniques

What you need

• 10–18 yrs of experience
• Troubleshooting
• CNC operation
• AWS
• Azure
• SQL Server
• Cloud security
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• Jenkins
• Ansible
• Terraform
• Docker
• Kubernetes
• Root cause analysis