Technical Support Specialist

About the role

We are looking for an experienced Application Support Engineer to provide L2/L3 production support for enterprise platforms including Microservices, Azure API Management (APIM), and ESDF. The role involves supporting cloud-native applications on Azure, troubleshooting production issues, managing deployments, and ensuring platform stability within SLA-driven environments.

What you'll do

• Strong hands-on experience supporting Java-based Microservices applications in production environments
• Strong hands-on experience supporting Node.js and TypeScript-based applications in production environments
• Provide production support for applications hosted on Azure and Kubernetes (AKS)
• Monitor, troubleshoot, and resolve application, API, platform, and infrastructure issues
• Support deployments, release management, and environment maintenance using Azure DevOps and ArgoCD

What you need

• ITIL
• Microservices
• Azure
• Terraform
• REST APIs
• Node.js
• Any graduate

Good to have

• Kubernetes
• Java
• TypeScript
• Spring Boot
• Splunk
• Docker