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Technical Support Specialist

Workers Town·Chennai

Pay not stated1–3 yrsFull-time
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About the role

As a Technical Support Specialist, you will play a crucial role in assisting clients with their technical issues. Your primary responsibility will be to troubleshoot problems effectively and provide high-quality support through various channels, including phone, email, and chat. The ideal candidate should have a strong understanding of technical systems and excellent communication skills.

What you'll do

  • Provide solutions to clients
  • Collaborate with engineering teams
  • Play a crucial role in assisting clients with their technical issues
  • Be expected to diagnose and resolve issues swiftly, ensuring customer satisfaction and maintaining service excellence

What you need

  • 1–3 yrs of experience
  • Networking
  • B.Sc or B.Tech or B.E. or BCA

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Source
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