CloudOps Engineer IV
Thales·Noida
- Can I apply
- Needs B.Sc or B.Tech or B.E. · 5–9 yrs
- Pay
- Pay not stated · Rotating shift
- Source
- From the company's careers page · yesterday
- How to apply
- On Thales' site: account needed, ~10–15 min
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About the role
As a Technical Support Specialist, you will play a crucial role in diagnosing and resolving technical issues for clients. Your daily responsibilities will include troubleshooting both software and hardware problems, guiding users through step-by-step solutions, and ensuring exceptional customer service.
What you'll do
- Diagnose and resolve technical issues for clients
- Guide users through step-by-step solutions
- Collaborate with the technical team for complex issues
- Maintain records of customer interactions and technical issues
- Provide exceptional customer service and support
What you need
- 2–5 yrs of experience
- Troubleshooting
- Hardware
- Networking
- CRM
- B.Sc or B.Tech or B.E. or BCA
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