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Technical Support Technician

Workers Town·Chennai

Pay not stated1–3 yrsFull-time
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About the role

The ideal candidate will possess a solid background in IT support, demonstrating strong problem-solving skills and a customer-focused approach. In this role, you will be responsible for diagnosing issues, troubleshooting software and hardware problems, and guiding customers through solutions. You will also document interactions and maintain records of customer inquiries to enhance service quality.

What you'll do

  • Provide solutions to customers
  • Maintain detailed logs of issues
  • Be responsible for diagnosing issues, troubleshooting software and hardware problems, and guiding customers through solutions
  • Also document interactions and maintain records of customer inquiries to enhance service quality

What you need

  • 1–3 yrs of experience
  • Networking
  • Troubleshooting
  • Hardware
  • B.Tech or B.E.

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Pay
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Source
From the company's careers page · today
How to apply
On Fujitsu's site: account needed, ~10–15 min
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