Technical Trainer II (Network Observability)

About the role

We have an opportunity for a Technical Trainer II to join our Technical Education team in India - Trivandrum , reporting to Manager, Technical Education . In this role, you will deliver engaging instructor-led and virtual training across our network observability portfolio, helping customers, partners, and employees turn complex network telemetry into confident operational decisions.

What you'll do

• Deliver engaging instructor-led and virtual training across our network observability portfolio, helping customers, partners
• Develop practical learning experiences, guide hands-on troubleshooting, and translate network insights into action
• Teach investigation workflows from symptoms to likely root causes using flow, routing, telemetry, synthetic data, and relevant AI-assisted capabilities
• Help learners evaluate data quality, coverage, sampling, blind spots, and confidence in findings
• Design, maintain, and validate hands-on labs, demonstrations, and datasets

What you need

• 3–5 yrs of experience
• AWS
• TCP/IP
• Routing and switching
• GCP
• CCNA
• CCNP
• PhD

Good to have

• Root cause analysis
• Firewalls
• Azure
• Linux
• Docker
• Kubernetes