Technology Support/Gurgaon/Feb2022

About the role

Speaking to Branches to quickly get to the root of their problem and resolve. Talking with Branches through a series of Training Programme and actions to resolve day to day facing challenges at branch level by following SOPs.

What you'll do

• Planning the Training schedules discussing with state head and Central Technology Team
• Attend Software Application related Reported Issue and Resolve
• Troubleshooting technical issues and Identifying root cause of Repeated Issue with Scenario base replication and bridge with Central Team for Permanent Fix
• Installing and configuring hardware and software with respect run the various applications
• Providing timely and accurate branch feedback with Central Team to address pain point areas to resolve on high Priority

What you need

• Windows
• Android
• Troubleshooting
• Hardware
• SOP writing
• B.Tech or B.E. or B.Sc or BCA