Technology Support Lead

JPMorgan Chase·Hyderabad

Pay not stated5–9 yrsFull-time

Apply on JPMorgan Chase's site Track your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit

Hard to read?

About the role

As a Technology Support Lead in Environment Experience team within Consumer & Community Banking, you will play a lead role in ensuring the operational stability, availability, and performance of our pre- production services.

What you'll do

Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
Creating Dashboard and Providing End to End Observability Solution with help of Chase approved tool like Splunk , Dynatrace, Grafana etc
Leads team adoption of enterprise-authorized AI capabilities within the work environment to improve incident triage speed and consistency (e.g.
Execute policies and procedures that ensure operational stability and availability and lead incident, problem
Monitor pre-production environments for anomalies, address issues, drive evolution of utilization of standard observability tools