Tele Caller

About the role

The Tele Caller will play a vital role in our Back Office department, ensuring a positive customer experience. Your primary responsibility will be to handle customer inquiries and provide accurate information, fostering a professional and friendly environment. Answer incoming calls and provide prompt and courteous assistance to customers.

What you'll do

• Collaborate with other teams to resolve complex customer issues and escalate when necessary
• Ensure customer data privacy and security, adhering to company policies and regulations
• Maintain a positive and professional attitude, representing the company's brand and values
• Follow up on customer interactions to ensure satisfaction and address any further needs

What you need

• 20–30 yrs of experience
• CRM
• Customer service
• Data privacy
• Communication
• Any graduate