highlisted

Tele Caller

Career Site·Kolkata

Pay not stated20–30 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

As a Tele Caller, you will play a crucial role in our collections team, ensuring timely payments and maintaining positive customer relationships. Your primary responsibility will be to reach out to customers, provide payment reminders, and offer assistance with payment methods. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to build rapport with customers.

What you'll do

  • Play a crucial role in our collections team, ensuring timely payments and maintaining positive customer relationships
  • Make outgoing calls to customers regarding pending EMI payments
  • Follow up on missed or delayed payments, ensuring timely collection
  • Guide customers on various payment methods and provide payment options
  • Maintain accurate records of customer interactions and payment status

What you need

  • 20–30 yrs of experience
  • Customer service
  • Communication
  • Diploma

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