Telecaller Executive

About the role

Handle incoming customer calls and provide clear information regarding company services and products. Address customer queries, complaints, and requests in a professional and timely manner. Identify customer requirements by asking relevant questions and recommending appropriate solutions. Communicate potential leads and verbal confirmations to the sales team for closure.

What you'll do

• Handle incoming customer calls and provide clear information regarding company services and products
• Identify customer requirements by asking relevant questions and recommending appropriate solutions
• Communicate potential leads and verbal confirmations to the sales team for closure
• Maintain accurate records of customer interactions and conversations
• Follow company policies, operational procedures, and service quality standards

What you need

• 0–2 yrs of experience
• Customer service
• Escalation handling
• Sales
• Communication
• Any graduate

What you get

• ₹1.2 L–₹1.8 L a year