Telecom Specialist I

About the role

The L1 NOC Engineer acts as the first line of defense for monitoring critical network, server, and cloud infrastructure. This role is responsible for real-time alert triage, initial diagnostic troubleshooting, incident logging, and escalating unresolved issues to higher-tier engineering teams to ensure system availability and strict SLA adherence.

What you'll do

• Operating Systems: Basic command-line troubleshooting skills in Linux/Unix and Windows Server environments
• Physical Demand & Work Environment
• Must be able to use a computer
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

What you need

• 0–2 yrs of experience
• Telecom
• Troubleshooting
• SOP writing
• Linux
• JIRA
• TCP/IP
• Diploma or B.Tech or B.E. or B.Sc or BCA

Good to have

• CCNA
• ITIL
• Windows Server
• Datadog
• ServiceNow