TM-AM-Policy Issuance-Thane

About the role

Monitor process adherence, SLA and quality for the Data capture team in New business and the assigned vendor for data capture at pre and post level. Maintain TAT, supervise process and accuracy in data and ensure execution of control queries, updation of documentation on regular basis at each activity level matching prescribed service standards for Individual & Health Life lines of Business.

What you'll do

• KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Maintain & furnish data required by
• The management so that they are
• Aware of work load within the
• Department 1. Collating the data of the application received with errors from the vendors and share analysis of such errors so that managers can take preventive actions…
• Preparing and providing the daily MIS of the cases received and pending at vendors end for Premium Paying change desk

What you need

• MIS reporting
• SOP writing
• Reporting
• Documentation
• Internal audit
• Process improvement
• Any graduate