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TPSM-After sales

Randstad·Kolkata

Pay not statedJunior levelFull-time
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About the role

) To implement Service Policy at dealerships. Improve dealer operations and systems/processes to meet customer satisfaction. Dealers visit, review & improve CSI through process systems for dealer profitability & customer satisfaction. Carry out warranty audit/ DEP audit and ensure cost control as well dealership enhancement.

What you'll do

  • Improve dealer operations and systems/processes to meet customer satisfaction
  • Support monitor dealers in the CSI activity in the region
  • Monitor workshop upgradation plans for the region for better CSI
  • Identify training needs for the dealer staff

What you need

  • Sales
  • Any graduate

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