Track Lead (Support & Operations)

About the role

The Print Services Engineer will administer, support, secure, and continuously improve enterprise print services built around HP Advance and multifunction printer technologies. The role includes secure print release, scan workflows, authentication, reporting, print infrastructure operations, device lifecycle support, and migration of legacy print platforms into standardized on-premises, hybrid, or cloud-ready solutions.

What you'll do

• Administer and maintain HP Advance Online and/or on-premises environments
• Configure and support Secure Print, Follow-Me Printing, Pull Printing, and print release services
• Manage HP multifunction device integrations, card readers, PIN-based access, and user authentication
• Configure and support scan workflows such as Scan-to-Email, Scan-to-Folder, SharePoint, OneDrive, and approved document routing
• Maintain print accounting, quota, cost center, rule, usage reporting, and service configuration requirements

What you need

• Reporting
• SQL
• Active Directory
• Documentation
• Root cause analysis
• Windows Server
• Any graduate

Good to have

• TCP/IP
• Office 365
• ITIL
• ServiceNow
• PowerShell
• Azure