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Track Lead (Support & Operations)

HCLTech·Lucknow

Pay not stated5–7 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).

What you'll do

  • Be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup /…
  • Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes
  • Responsible for Root cause analysis
  • Responsible for Resolving Escalated issue
  • Have to report the daily issues handled / escalated in the form of Daily reports

What you need

  • 5–7 yrs of experience
  • Active Directory
  • Root cause analysis
  • VMware
  • Any graduate

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