Track Lead - Wireless Networking

About the role

Lead troubleshooting bridges for major outages and perform deep-dive Root Cause Analysis (RCA) across LAN, WAN, Wireless, and Data Centre environments. Plan, review, and execute high-impact network changes, including configuration updates, major upgrades, migrations, hardware patching, and firmware updates, ensuring minimal business impact.

What you'll do

• Act as the primary escalation point for (P1/P2) incidents
• Lead troubleshooting bridges for major outages and perform deep-dive Root Cause Analysis (RCA) across LAN, WAN, Wireless, and Data Centre environments
• Develop and maintain network documentation, standards, and operational procedures (SOPs)
• Perform trend analysis on recurring incidents and drive permanent fixes through problem management
• Collaborate with vendors/OEMs (TAC) for advanced troubleshooting and critical issue resolution

What you need

• 8–14 yrs of experience
• Networking
• Python
• Ansible
• Terraform
• Troubleshooting
• Root cause analysis
• Any graduate

Good to have

• Ticketing tools
• ServiceNow
• SOP writing