Track Manager - IT Operations Management, RESTful API, Angular

About the role

Moveworks Developer & Support Engineer Role Summary Responsible for development, integration, and production support of Moveworks platform to enable AI-driven automation and enhance employee support experience. The role focuses on building scalable workflows, ensuring platform stability, and driving automation adoption across Service Desk operations.

What you'll do

• Architect and implement automation solutions using ServiceNow ITOM modules, ensuring seamless integration with enterprise systems via REST/SOAP APIs
• Lead the development of custom dashboards and interactive user interfaces using AngularJS to enhance operational visibility and reporting
• Provide expert technical guidance to resolve complex incidents and problems in IT operations management workflows, ensuring alignment with client SLAs
• Design and optimize data exchange processes between ServiceNow ITOM and external platforms using REST/SOAP APIs for reliable information flow
• Drive continuous improvement initiatives by analyzing operational metrics and identifying automation opportunities within the ServiceNow ITOM ecosystem

What you need

• 4–8 yrs of experience
• Angular
• REST APIs
• ServiceNow
• Any graduate

Good to have

• ITIL
• Intune
• Troubleshooting
• Azure
• Python
• JavaScript