Sr Administrator (Support & Operations)
HCLTech·Telangana
- Can I apply
- Open to any education · 4–7 yrs
- Pay
- Pay not stated · 24x7
- Source
- From the company's careers page · 1 week ago
- How to apply
- On HCLTech's site: account needed, ~10–15 min
Read from the company's own careers page; you apply on their site.
How well do you fit this job?
Upload your resume to see each requirement checked against your profile, in under a minute.
Hard to read?
About the role
Trainee- IT Helpdesk Technician at The Hackett Group. Serve as the first point of contact for end-users seeking technical support via phone, email, or ticketing system.
What you'll do
- Troubleshoot and resolve hardware and software issues on Windows laptops and desktops
- Support software installations, upgrades, and basic configuration using remote desktop tools
- Perform basic network troubleshooting, including issues with connectivity, VPN, DNS, and Wi-Fi
- Use remote access tools (e.g., AnyDesk, TeamViewer, RDP) to assist users with technical issues
- Escalate unresolved problems to higher-level support as per escalation matrix
What you need
- Troubleshooting
- Windows
- Hardware
- Networking
- Ticketing tools
- Any graduate
Good to have
- iOS
- IPR
- Android
Similar jobs
VSI OpenVMS Administrator
Prodapt·Telangana
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated · 24x7
- Source
- From the company's careers page · 3 weeks ago
- How to apply
- On Prodapt's site: account needed, ~10–15 min
Transportation Representative, NOC Rail
Amazon·Remote
- Can I apply
- Needs B.Sc or B.Tech or B.E. · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · 4 weeks ago
- How to apply
- On Amazon's site: account needed, ~10–15 min
Team Lead - IT Helpdesk
The Hackett Group·Telangana
- Can I apply
- Open to any education · Senior level
- Pay
- Pay not stated
- Source
- From the company's careers page · open since Aug 2024
- How to apply
- On The Hackett Group's site: account needed, ~10–15 min