Team Lead , AMXL FC
Amazon·Chennai
- Can I apply
- Open to any education · 1–4 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Amazon's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site
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About the role
Responsible to handle customer queries / issues through Voice and or Non Voice (International/ Domestic) transactions to the best of customer’s satisfaction. Necessary documentation of calls. Adhering to standard operating procedures required by the process and organization. Awareness of relevant service levels and meets goals set by the project.
What you'll do
- Responsible to handle customer queries / issues through Voice and or Non Voice (International/ Domestic) transactions to the best of customer’s satisfaction
What you need
- 1–6 yrs of experience
- Customer service
- Communication
- SOP writing
- Any graduate
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