highlisted
Sign in

Trainer - Voice A Kolkata

Gratitude·Kolkata

Pay not stated3–8 yrsFull-time
Apply on Gratitude's siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

TRAINER – VOICE | INTERNATIONAL CUSTOMER SERVICELocation: KolkataExperience: 3–8 YearsProcess: International Voice – Inbound / Outbound / BlendedShift: Rotational shifts, including night/graveyard shiftsJob SummaryWe are looking for an experienced Process Trainer / Voice Trainer to deliver and improve training programs for international voice customer-service operations.

What you need

  • 3–8 yrs of experience
  • Voice process
  • Customer service
  • Any graduate

Good to have

  • CRM
  • Escalation handling
  • Lesson planning
  • Six Sigma
  • SOP writing
  • Curriculum development

Similar jobs

Customer Care Executive Voice

Reliance Jio·Kolkata, Barrackpore

Can I apply
Needs Class 12 · 2–5 yrs
Pay
Pay not stated
Source
From the company's careers page · yesterday
How to apply
On Reliance Jio's site: account needed, ~10–15 min