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Trainer - Voice A Kolkata

Gratitude·Kolkata

Pay not stated3–6 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Job Description – Trainer – VoiceRole: Trainer – Voice_ALocation: KolkataExperience: 3–8 YearsBand: BPO 2/3Salary: Up to ₹9 LPAJob Code: 434137Process: Inbound / Outbound / Blended International Voice Customer CareShift: Rotational Shifts, including Night/Graveyard ShiftsJob SummaryWe are looking for an experienced Process Trainer – Voice to design, deliver, and continuously improve training programs for international voice customer-care operations.

What you need

  • 3–6 yrs of experience
  • Voice process
  • Customer service
  • Any graduate

Good to have

  • CRM
  • Lesson planning
  • Six Sigma
  • Learning and development
  • SOP writing
  • Curriculum development

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Can I apply
Needs Class 12 · 2–5 yrs
Pay
Pay not stated
Source
From the company's careers page · yesterday
How to apply
On Reliance Jio's site: account needed, ~10–15 min