Training Manager - SF

Hdb Financial Services·Mumbai

Pay not statedMid levelFull-time

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About the role

Conducting product and process training at all levels- telecallers /team leader/ Managers. Conducting quality and training sessions whenever required. Managing a team of Quality officers. Ensuring that the feedback and report on quality are shared with Team Leaders on a regular basis to understand the gap.

What you'll do

Conducting product and process training at all levels- telecallers /team leader/ Managers
Conducting quality and training sessions whenever required
Managing a team of Quality officers
Ensuring that the feedback and report on quality are shared with Team Leaders on a regular basis to understand the gap
Ensuring that the Training module get update on timely basis