Transformation Manager

About the role

From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Where you can make a difference. Where no two days are the same.

What you'll do

• Own and drive productivity improvement and transformation initiatives for large AMS accounts (250+ FTEs)
• Act as second-in-command to Engagement Manager, ensuring delivery excellence and cost optimization
• Lead transformation levers such as ZeroOps, Automation, Gen AI, and Problem Management
• Manage senior stakeholders across client and internal teams, ensuring alignment and execution
• Ensure strong ITIL-based service management (Incident, Problem, Knowledge Mgmt) and KPI/ SLA improvement

What you need

• Stakeholder management
• ITIL
• Process improvement
• Change management
• RPA
• Six Sigma
• Any graduate

Good to have

• SAP
• LLMs