Transportation Representative , NOC - BR Inbound

Amazon·Remote

Pay not statedJunior levelFull-timeRemote

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About the role

The L2 associate acts as the primary interface between Amazon and vendor/seller POCs. L2 Associates are expected to honor the requests from vendors to inbound the inventory, shipment concerns, work on saving freight and address appointment related queries and provide process improvement suggestions.

What you'll do

Effectively communicate in a clear and professional manner at all times
Effectively manage sensitive cases by reporting up the escalation matrix
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements