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TSR / Agent – Tech Support

Gratitude·Chennai

Pay not stated2–5 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

The role involves diagnosing and resolving technical issues, managing support cases, and ensuring high-quality customer service within defined Service Level Objectives (SLOs).The position requires strong troubleshooting skills, familiarity with support processes and ticketing tools, and knowledge of Google Workspace products.Key ResponsibilitiesRespond to customer support queries through phone, email, and chat.Diagnose, troubleshoot, resolve, and track customer technical issues.Manage support…

What you need

  • 2–5 yrs of experience
  • Troubleshooting
  • Ticketing tools
  • Go
  • SOP writing
  • Any graduate

Similar jobs

Can I apply
Open to any education · Junior level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Fujitsu's site: account needed, ~10–15 min
Early: posted 15 h ago on their own site