CCE
Career Site·Mumbai
- Can I apply
- Open to any education · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Career Site's site: account needed, ~10–15 min
Early: posted 2 h ago on their own site
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About the role
The role requires candidates with international customer service experience and strong English communication skills.Key ResponsibilitiesHandle inbound international customer calls efficiently.Provide timely solutions and strive for first-call resolution.Understand customer concerns through active listening and effective questioning.Communicate effectively with customers, field technicians and internal teams.Handle customer complaints, escalations and follow-ups professionally.Identify vulnerable…
What you need
- 1–3 yrs of experience
- Customer service
- Voice process
- Telecom
- Any graduate
Good to have
- Escalation handling
- Data entry
- Customer handling
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